You are a school administrator at a large high school with approximately 1300 students. One of the students at your school has been the repeated target of homophobic bullying by other students since grade 9. Now in grade 11, the student continues to experience both psychological and physical episodes of homophobic bullying at the hands of many of his classmates. He reports the incidents to his teachers and to you after they happen. Both you and the teachers involved deal with the incidents as they arise by talking to and punishing the students involved in the bullying behaviour. Despite these actions, the student continues to experience bullying. His teachers report that his schoolwork is suffering and his grades decline considerably. He becomes withdrawn, depressed and develops anxiety about attending school. He is more frequently involved in altercations with other students where he says he is defending himself against their aggressive homophobic behaviour. His parents meet with you several times and express concern for their son’s safety at school and ask what you are doing to keep him safe. You mention that you address the incidents as they arise. They say that you aren’t doing enough to keep their son safe at school because you aren’t addressing the bullying and harassment as an ongoing problem but just dealing with incidents individually after they occur. You explain that preventing bullying of this kind at such a large school would be very difficult.