We want to hear from you.

Your experiences, questions and concerns help us in our work to promote and protect human rights in our province.

We know this might be hard.

Your reasons for contacting us and the details you are sharing may be stressful, frustrating or even traumatic.

We ask you to be respectful.

We aim to be respectful in what we say and how we say it and we ask the same of you.

We will do our best.

We will listen and respond as best as we can, but there are limits to the kind of information we can provide. We cannot provide legal advice or mental health services.

We pay attention

We make sure to carefully read and document every single message we receive, which can be a lot. However, there are specific scenarios when you may not receive a response from us, such as:

  • when we are copied in an email not directed to us
  • when we have already provided a response and there is no new information in your message
  • when the feedback or comments we receive do not contain a clear question

We are responsible.

What you share with us affects us too. We care about our staff’s safety and well-being.

We have a responsibility to follow the law, which protects our staff from harassing, discriminatory and threatening words and actions. We may restrict or end our communication with you if your language or behaviour is harmful (to us, you or others). If there are threats to others shared with us, we will follow the law and take appropriate actions to keep people safe.

Please note: In light of precautions related to COVID-19, our Office has moved to remote work until further notice. BC’s Office of the Human Rights Commissioner is located at:

Head Office
#536, 999 Canada Place
Vancouver, BC
V6C 3E1

If you do not have access to email, you are welcome to call BC’s Office of the Human Rights Commissioner at 1-844-922-6472 and leave a message in the voice mailbox. A member of our staff will return your call within five (5) business days.

Please note that BCOHRC is not a service agency and we do not accept or adjudicate human rights complaints. We can only provide information and referral. Please see below for information regarding individual human rights complaints.

If you want to file a human rights complaint

If you want to file a complaint or have questions about whether you can file a complaint, please contact the BC Human Rights Tribunal.

If you need help with a human rights complaint

If you need free legal advice or support related to a human rights complaint, please contact the BC Human Rights Clinic.

B.C.’s Office of the Human Rights Commissioner (BCOHRC) is committed to ensuring that the personal information you provide is protected. The personal information that you provide is collected in accordance with the Freedom of Information and Protection of Privacy Act, section 26(c). By contacting the BCOHRC you consent to the collection, storage, and potential disclosure of your personal information as described above. For questions regarding the collection, disclosure, and security of your personal information, please contact BCOHRC’s Privacy Officer, Carly Hyman, at carly.hyman@bchumanrights.ca.