A woman goes about her kitchen in a wheelchair. She is white, has red hair, and wears a yellow top and beige pants.
  • Discrimination / Case Study

Providing a wheelchair ramp

You own an apartment building and one of the renters has been diagnosed with a disease that means she now is using a wheelchair. Your apartment building is old and it has several steps up…

January 4, 2024
Elderly woman coughs into her right hand. Her other hand clutches her chest.
  • Discrimination / Case Study

Secondhand smoke in a rental building

You own and run subsidized housing and recently several renters have been complaining about being exposed to secondhand smoke. The renters say that the secondhand smoke is bad for their health and makes it harder…
A woman with light-medium toned skin and brown curly air cocks her head to one side, contemplating. She wears bright colourful makeup and yellow tassel earrings.
  • Discrimination / Case Study

Addressing discrimination against a tenant

You manage a property and are in charge of the rental units. One of the renters tells you that other people living in the building have harassed her because of her gender identity. She says…
Young parents dote on their newborn baby.
  • Discrimination / Case Study

Tenants with a new baby

You manage an apartment building with 20 studio and one-bedroom units. As property manager, you are responsible for advertising vacant units, approving applicants, completing the paperwork for new renters and addressing any issues that come…
Older man uses an inhaler for his asthma.
  • Discrimination / Case Study

Potential renter with disability pension

You are looking to rent out your basement suite. Your partner is often out of town and you are hoping to find a renter you can ask for help around the house when your partner…
Older man uses an inhaler for his asthma.
  • Discrimination / Case Study

Mould in a rental unit

You rent an apartment in a building that had its roof replaced a few years ago. Since the roof was replaced, you have noticed that your disability, which affects your breathing, has become much worse.…
A middle-aged woman with light-medium skin tone smiles. She is wearing a black blouse and a colourful necklace.
  • Discrimination / Case Study

Smudging in a rental unit

You are Indigenous and smudging is part of your spiritual traditions. You and your two children apply to rent an apartment. The landlord says that no smoking or drugs are allowed on the property. You…
A young, biracial couple (the man is white, the woman is South Asian).
  • Discrimination / Case Study

Toxic living environment

You move to B.C. ahead of your wife and son. You are white and your wife is South Asian. You see an apartment you like and tell the landlord your wife and child will be…
A distressed woman has her face in her hand. She has light skin tone, black hair and a dark green sweater.
  • Discrimination / Case Study

Sexual harassment by landlord

You rent a one-bedroom apartment near the university where you are taking classes. Your landlord offers you gifts like flowers and candy. He makes excuses to come to your apartment, sometimes early in the morning…
A young girl pets her dog and smiles.
  • Discrimination / Case Study

Service dog accommodation for renters

You and your teenage daughter live in an apartment building that doesn’t allow pets. Your daughter has depression and anxiety. This means she often has trouble focusing, memory lapses, brain fog, difficulty planning, panic attacks…
A young woman with medium-toned skin and long black hair turns back to face the camera. In the background, there are mountains and trees.
  • Discrimination / Case Study

Landlord refusal to rent

You and your partner are Indigenous and are looking for a rental home. You talk to a landlord who has a laneway house to rent and arrange to see the house. When you and your…
A portrait of a trans Asian person with blonde hair in a library
  • Discrimination / Case Study

Planning accommodations

You are starting back at your job at the public library after being off for two months with a bad back. Before returning to work your doctor provides you with information about what changes related…

June 24, 2022